fbpx

Support
Services

Below are clear, detailed, step-by-step instructions to set up your email account in Modern Outlook, Outlook 365, or Outlook 2019 on a Windows computer:


📌 Step 1: Open Outlook

  • Click the Start menu (Windows icon).

  • Type Outlook in the search bar.

  • Click Microsoft Outlook from the results to open the application.

Note: If it's your first time opening Outlook, you'll immediately see the setup wizard. Otherwise, proceed to Step 2.


📌 Step 2: Access Account Setup

If Outlook is already configured and you need to add a new account:

  • Click File in the upper-left corner.

  • Under the Info section, click on the + Add Account button.


📌 Step 3: Enter Your Email Address

  • In the Add Account screen, enter your complete email address.

  • Click Connect.

Outlook will attempt to auto-detect and configure your email settings.

  • If successful, you'll simply be prompted for your password and will complete quickly.

  • If Outlook can't detect your settings automatically, continue to Step 4.


📌 Step 4: Choosing Your Account Type (Advanced Manual Setup)

If automatic setup fails, you’ll see an option to select the type of account. Choose one:

  • Exchange (Office 365, corporate email)

  • IMAP (recommended for most accounts)

  • POP (older type, not synced across devices)

Most modern email services prefer IMAP or Exchange.

Select your account type and proceed.


📌 Step 5: Configure Your Account Manually

If you're configuring a standard IMAP/POP account:

  1. Enter the following details:

    • Incoming mail server (examples):

      • IMAP: imap.example.com

      • POP: pop.example.com

    • Port numbers (recommended secure):

      • IMAP: 993 (SSL)

      • POP: 995 (SSL)

  2. For the Outgoing mail server (SMTP):

    • SMTP: smtp.example.com

    • Port numbers: 465 (SSL) or 587 (TLS)

    • Check: âś… Outgoing server requires authentication

  3. Choose Encryption method:

    • Incoming: SSL/TLS

    • Outgoing: SSL/TLS or STARTTLS

Click Next or Connect.


📌 Step 6: Provide Your Email Password

  • Enter your email account password when prompted.

  • Check âś… Save password if you don’t want to enter it each time.

  • Click Connect or OK.


📌 Step 7: Complete Setup and Verify Your Account

  • Outlook will test the account settings.

  • Once successful, you’ll see a message: “Account successfully added”.

  • Click Done.


📌 Step 8: Verify Email Functionality

Test sending and receiving email:

  • Click New Email.

  • Send a test message to yourself or another email address.

  • Confirm the message is received successfully.


📌 Step 9: (Optional) Advanced Account Settings

If you need to adjust advanced settings later (port numbers, encryption, etc.):

  • Click File → Account Settings → Account Settings.

  • Select your email account, then click Change.

  • Click More Settings → select the Advanced tab.

  • Adjust ports and encryption methods as needed.

  • Click OK, then Next, then Finish.


📌 Step 10: (Optional) Personalize Your Outlook Experience

You may want to personalize Outlook’s appearance and preferences:

  • Click File → Options.

  • Customize:

    • Mail formatting, signatures, and themes.

    • Notification preferences.

    • Reading pane, layout, and message handling.


âś… Quick Reference: Common Settings

ProtocolIncoming ServerIncoming PortEncryptionOutgoing ServerOutgoing PortEncryption
IMAP imap.yourprovider.com 993 SSL/TLS smtp.yourprovider.com 465 or 587 SSL/TLS or STARTTLS
POP3 pop.yourprovider.com 995 SSL/TLS smtp.yourprovider.com 465 or 587 SSL/TLS or STARTTLS

⚠️ Troubleshooting Tips:

  • Double-check your email/password.

  • Verify server names/port numbers with your email provider.

  • Ensure SSL/TLS encryption settings are correctly selected.

  • Temporarily disable firewall or antivirus to check connectivity if issues persist.

If problems remain, contact your email provider for precise server configuration details.

Hear What Our Clients Are Saying

We are trusted by more than 1,000 satisfied customers!

  • Rene Popke

    I love working with Skynet. Hands down, Skynet provides the complete package when it comes to internet and phone service. Skynet has developed a one-stop-shop that includes amazing customer service, internet, phone and tv. As a consumer, I have learned over the years, you get what you pay for and I highly value customer service and follow-through. Skynet has a team of employees that is professional, reliable, knowledgeable and takes their time to be sure the customer’s needs are met. I have been a Skynet customer at home since 2003 and switched my employer to Skynet when I started three years ago. Whether it is home or business, and regardless the circumstance, Skynet provides exceptional service at all levels and has reliable deliverables.

    Rene Popke

  • Mayor Liz Reynolds

    SkyNet Broadband is a company that is focused on top quality, expedient responsive customer service and a company that invests into their hometown community... My family has been and will continue to be with SkyNet Broadband for many ,many years... because of their high level of integrity and hometown commitment .

    Mayor Liz Reynolds - Enumclaw Mayor

  • Keith Fugate

    Fugate Ford\Mazda has been using Skynet Broadband and Biz IT Pros for several years now internet service is fast and support staff is great we are very happy with their service.

    Keith Fugate - Owner

  • Edward Hechter

    “Skynet (aka xPertPC+ / aka BizITPros) has been providing us with network consulting, I.T. infrastructure services, and PC repair services since 2008. During this time they have handled the build-out of our new building, a migration to VOIP, the set-up of a hardened, high reliability data center, and helped us manage our growing business. We consider them a vitally important, and trusted business partner, who always makes us feel like our business is important.”

    Edward Hechter - CEO Palama Place

    Contact Us

    Skynet Broadband
    1702 Cole Street
     Enumclaw, WA 98022
     United States


    info@skynetbb.com
    360-802-6657 
    1-888-GET-wDSL


    © 2015 Skynet Broadband. All Rights Reserved.

    Questions?

    Please let us know your name.
    Please let us know your email address.
    Invalid Input
    Invalid Input
    Please write a subject for your message.
    Please let us know your message.
    {Robot2:caption}
    {Robot2:body}
    {Robot2:validation}
    {Robot2:description}