How VoIP Can Help Your Business

Businesses have many areas where problems or inconveniences can arise and cause trouble for the company. Finding solutions to these issues can be difficult and take time to implement them. One of these areas is phone calls. It can be time-consuming and expensive to install a new landline when moving to a new office, or frustrating when you’re out of the office and can’t check your voicemail. However, there is a solution. Voice over internet protocol (VoIP) provides many features that can help businesses with many of their voice problems in addition to increasing productivity and saving money.

What can VoIP do for your business?

Voicemail to Email Messaging - If you’re out of the office, you may be missing important voicemails or lose a potential customer because you weren’t able to respond in time. However, VoIP has a feature that listens to your voicemail, transcribes it, and sends it straight to your email.

Call Forwarding - If you’re ever out of the office for long periods of time, call forwarding can be a very useful tool. This feature allows you to forward phone numbers to any device such as cell phones or laptops, allowing you to answer an incoming call even if you aren’t in the office.

Auto Attendant - If your company does not have the resources for a receptionist to direct your calls, VoIP allows you to have an automated version. Auto attendant is an automated message that greets your callers and helps direct them to their desired destination. If your company and many departments, this is a great solution to help streamline your customers' calls.

Saving Money - Because VoIP is an IP based voice system, there isn’t as much cost that goes into running and maintaining it. Many businesses have saved between 45%-60% a month by switching to a VoIP system.

These solutions and features are just a few of the many that Skynet’s VoIP can provide. If you’re interested in learning how to save money and increase productivity, contact us today!